Cool Balls - Why Buy From Us?
We'll tell you why CoolBalls R-O-C-K-S!
We're proud of the business we've built at CoolBalls.com. But we never lose sight of the fact that you, the customer, are the only reason we're here.
We've worked hard in an effort to earn your business, and we have a few reasons why we think you should choose CoolBalls.com for your next online purchase.
Short on time? Read these 5 quick facts about CoolBalls:
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CoolBalls is "The Cool Place to Shop!"
1.) CoolBalls offers a great selection and superior customer service
2.) Shipping is always one low rate, and your product normally ships in 2-3 business days
3.) We have been in business for over 10 years.
4.) Customer Service is #1 - If you are not happy with your order - Return it! No questions asked!
5.) CoolBalls is a member of the Better Business Bureau (BBB).
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CUSTOMER SERVICE IS OUR #1 PRIORITY
With CoolBalls you never have to worry about poor customer service. We treat every customer as if they were our first. We will go above and beyond to make your shopping experience a happy and worry free experience. We are a family-owned business, not a large conglomerate, so when you speak with us, you know who you are talking to and can rest assured that you will be taken care of. If you are not satisfied for any reason, please call 1-888-232-9111 and ask for the President.
You can contact us many ways. By Phone, Fax, or Email. For more information on how to contact us, please, click here. We are one of the ONLY antenna ball companies that offers an 800 number and that actually answers the phone or email within a timely manner. (We get many of our customers that have had a bad experience at the "other" antenna ball companies. Just ask our customers! Click here to see what others are saying about CoolBalls.
Although we have chosen a low-cost and efficient way to offer you great pricing and fast delivery on hundreds of products, there is one thing we haven't skimped on: YOU.
We firmly believe in the old adage, "the customer is king." While the Internet and computers have changed the way we all do business, machines can never substitute for the personalized service that we humans can provide each other. At CoolBalls.com, you can count on reaching a real, live, warm-blooded person on the other end of the phone when you have an issue with your order or have some other situation that needs assistance. We'll even pay for the call, too.
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LOW COST SHIPPING THAT'S EASY TO UNDERSTAND
With CoolBalls you never have to worry about shipping costs. Our shipping fees are always one low rate regardless of how many products you purchase. Some other companies charge you certain fees depending on how many balls you buy. It gets confusing, that's why CoolBalls keeps it simple. For more information on our easy to understand shipping fees, click here.
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PRICE, PRICE, PRICE!
We know that when it really comes down to it, you want the best price. That's why we've built CoolBalls.com from the ground up with saving you money in mind. When you shop at CoolBalls.com, you don't have to wonder if you're getting a great value on what you need. We can offer you great pricing because we carefully control our costs and pass the savings directly to you.
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TIME IS MONEY !
Sometimes, your time matters even more than your money. That's why we've put a lot of effort into making sure it's easy to find what you need, as quickly as possible. Our search engine can quickly scan through hundreds of products showing you what you want quickly. Likewise, our product categories make it easy to browse through the categories that interest you. It's kind of like walking down the aisles of a store, but much faster, and with a much better selection. If time is not an issue, take your time and look at all of our categories. You never know what you'll find at CoolBalls.
Finally, when it's time to place your order, we'll speed you on your way with a fast, simple checkout process. We make it easy for you to set up your billing and shipping addresses, choose your shipping method, and review your order before finalizing it. And, we even provide you with a printable invoice for your records.
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SELECTION, SELECTION, SELECTION !
CoolBalls strives to have more antenna balls on our website than ANYONE! We are so confident that we offer more selection than our competition, that we will give you $20 credit if you can find an online store like ours with more antenna balls than we have. So, if you're looking for a one-stop antenna ball shop, you've found it! Plus, we add new designs each month and notify our customers via our Cool Quarters Monthly newsletter. If you are not currently one of the 100,000+ members signed up for this service, please consider subscribing. (It takes 2 seconds and each mailing comes with an unsubscribe link) We also send valuable coupons each month on antenna balls that you may be interested in!) We care about your privacy and will never sell your information. For more information checkout our privacy policy.
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Want to know more about CoolBalls? Read our "About Us" page.
OUR ADDRESS
CoolBalls.com
4045 John Allyson Dr
Cumming, GA 30040
OUR CONTACT PHONE NUMBERS
USA Toll Free phone - 1-888-232-9111
USA Toll Free fax - 1-888-232-9111
International phone - 1-678-513-0909
International fax - 1-678-528-2996
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